FAQ

Toddler Town Toy Library is a virtual rental library for toys and books. It has a wide range of toys, books, puzzles, games, flashcards which are designed for the overall development of a child as it’s prime purpose.

1. Register online on our website to become a member. 2. Select the membership plan you would like to opt for. 3. Browse the products available on our website. 4. Add them to the cart and place your order. 5. Receive the items you ordered at your doorsteps.

There are five main benefits of renting: 1.It saves you money. ... 2.It Keeps your child or children engaged. ... 3.It inspires creativity in your child. ... 4.It saves you storage space in your house. ... 5.Let's you be present with your child and enjoy quality time together.

We have toys that enhance sensory stimulation, motor development, cognitive understanding, concepts formation to fun games. There is a huge variety of board games, puzzles, wooden toys, constructive toys, logic building games, role plays, felt toys, parent-child play toys, etc. There are all sorts of books available such as picture books, story books, early readers, toddler books, educational/informative books etc. you can find them all in our catalogue.

We have a variety of toys from the finest brands like Funskool, Fisher Price, Skola, Hape, EduEdge, Learning Resources, Little Tikes, Melissa and Doug, Quercetti, Plan Toys, Little Genius, etc,. A lot of books from renowned publication houses are available too. A few for example are Hinkler, Shree Publications, Priddy Book, Penguin, DK, Disney etc.

Currently we are providing service all over Mumbai only.

You can search manually by selecting the appropriate filters in categories, age, skill, etc. or Type the key words in the search bar.

Minimum period of membership is 3 month. Other plans are available for a longer period like for 6 months or 12 months.

Yes! If you want a subscription for any of the above, you can drop us an Email at request at toddlertownofficial@gmail.com. We would be happy to help you and your employees.

Yes, it is mandatory to register before you place the order. Registering with our website helps us get more information about you which is needed to further place your order.

You can rent books and toys according to the number of items mentioned in your membership plan which you have selected.

There are no Delivery charges. You will get all the items you have ordered at your doorsteps, in accordance to the plan you have selected.

Yes. Please choose the products from our Catalogue and place an order 7 days in advance.

No, the outdoor toys are not included in the membership plan. You have to place a separate order for those toys with the applicable delivery charges.

To avoid hassles we request you to check each and every product as soon as you receive the library bag . If you notice any kind of damage, please inform us immediately and we will send you an additional item of your choice in your next turn.

If the Toy/Book is damaged in such a way that it does not impact the functionality of the Toy/Book, then you will be charge as per the extent of damage. But if the damage renders the products unusable, it becomes necessary for us to replace the product to make it available to other members. In such cases, we would seek your cooperation by providing same product to us or paying the MRP of the product.

We will give you a reminder at least 4 to 5 days in advance before your scheduled date via message.

Hygiene is somethin we look at with utmost priority. Every single toy we receive is cleaned and sanitized before re-renting them out to others.

you can pay through Gpay or Cash on Delivery

There are few terms and condition which we request you to go through on the ‘Terms and condition’ page available on our website.

Please get in touch with us on 9820700682. We will return your Security Deposit within 5-7 working days after receiving your request.. We will be deducting any balance dues or amount for damage of Toys/Books. Any unused amount of your membership plan cannot be refunded.

Yes, you can with prior notice. You can take a break only once for 15 days on your ongoing membership plan and the number of days will be adjusted in the existing membership plan. No additional days will be given if the membership is on hold for more than the specified time.